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Effective date: June 1, 2019
Last updated date: August 12, 2022

 

This policy covers the Sing to Say Foundations app and website, owned and operated by Sing to Say, Inc. The Sing to Say Foundations app is designed for parents and young children. The companion website is designed for a general audience.

Kids Privacy Assured by PRIVO: COPPA Safe Harbor Certification

Sing to Say, Inc is a member of the PRIVO Kids Privacy Assured COPPA Safe Harbor Certification Program (“the Program”). The Program certification applies to the digital properties listed on the validation page that is viewable by clicking on the PRIVO Seal.

PRIVO is an independent, third-party organization committed to safeguarding children’s personal information collected online. The PRIVO COPPA certification Seal posted on this page indicates Sing to Say, Inc has established COPPA compliant privacy practices and has agreed to submit to PRIVO’s oversight and consumer dispute resolution process.

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If you have questions or concerns about our privacy practices, please contact us at 514-919-5979 or privacy@singtosay.com. If you have further concerns after you have contacted us, you can contact PRIVO directly at privacy@privo.com

Information we collect

We collect your username and email address when you register. We do not disclose your username and email address.

We also collect the following non-personal information when you use the Sing to Say Foundations app: IP Address, Country code, Language, Locale, Time zone, session time, network status, timestamp, device name, device model, OS, CPU information.

What your child can do with the Sing to Say app

Learn It is the module where children learn words. The words are organized into Theme Packs. Tapping on a Theme Pack opens the pack to display the words in the pack. Tapping on a word triggers a song and animation for that word. Then you can proceed to the Check It module or play the song again. 

In Check It parents and teachers can check for retention and whether the words have been learned and consolidated with meaning.  

How we use this information

We may disclose your personal information if required by law or in the event of a company sale or proposed change of ownership. We may also disclose it to protect Sing to Say Inc’s rights and properties or to investigate fraud or intellectual property infringement.

Content Retention

Content is retained for as long as reasonably necessary to provide our service. 

Third Party Service Providers

To help us improve our service and provide you with the best experience we work with a well established third-party service provider named Firebase owned by Google. Firebase does not share your data. For more information please contact us at privacy@singtosay.com

If you have questions or concerns about our privacy practices, please contact us at 514-919-5979 or privacy@singtosay.com.

How to opt out and delete your info:

To have your email and username deleted, please contact us at privacy@singtosay.com and we will do so promptly.

Changes to this policy

We may make changes to this policy from time to time. If we make a material change to this policy we will post prior notice on this page and contact you by email before we make the change.

Security

Sing to Say Inc uses generally accepted security measures and safeguards in an attempt to keep the data it collects secure and requires that the third parties it works with agree to do the same. Please be aware though that, despite our best efforts, no security measures are perfect or impenetrable.

Contact information

Neil Smolar

Sing to Say Inc.

6963 Rue de Terrebonne

Montreal, Qc, H4B 1C8, Canada

Updated August 12, 2022